Delivery Information

All orders placed on the H & Y Crystal website will generally be shipped within 2 working days. (Except Saturday, Sunday, and holidays)

Delivery Service

All our products are sent using Gdex or J&T courier service.

Damage

If the item is damaged when you receive it, please contact us immediately. For details, please refer to the Return and Refund Policy

Delivery

Generally, the goods that have been sent will be delivered in 2-3 working days, except for remote areas (2-7 working days).

Singapore generally 2-7 working days. (If stuck at customs, it may result in delayed delivery)

Saturdays, Sundays, holidays, or duel to COVID will delay delivery.